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…Providing Value

to Technology!

Tel: (+34) 91 3531813 (GTM+1)

Madrid, Spain

info@sdm-sistemas.com

Servicios

Technical Services (Pre-and After-sales)

SDM has a combined network of after-sales services comprising a team of in-house personnel working in conjunction with an official workshop network that covers 100% of the territory of Spain and Portugal and a great many countries in the rest of the world. SDM’s after-sales service can perform the following functions:

  • Facility supervision.
  • Commissioning supervision.
  • Management of incidents and warranties of the brands we represent.
  • Repairs in the workshop and onsite.
  • Spare-part stock optimisation.
  • Training programmes. btn leermas1

PRE-SALES SERVICE

  • Selection of equipment and technical consultancy.
  • Bid preparation for national and international projects.
  • Customised solution design.

AFTER-SALES SERVICE

  • Facility supervision.
  • Commissioning supervision.
  • Repairs in the workshop and onsite.
  • Training programmes btn leermas1
  • Incident management: SDM manages incidents in two forms:
  • For end customers: we identify the problem and resolve the incident, providing a product warranty. If the incident involves a product of one of the brands we represent, we manage any possible warranty with the manufacturer.
  • For the brands we represent, we identify whether the incident could be covered by the warranty or not.

AFTER-SALES SERVICE CENTRES

SDM offers a direct and indirect after-sales service, selecting and coordinating the best customer care centres in line with particular cases and customers.

Ask About our Technical Service

If you have any after-sales incident please contact our sales administration department at This email address is being protected from spambots. You need JavaScript enabled to view it. or call (+34) 913 531 813 between 8:00 a.m. and 6:00 p.m. Mondays to Thursdays or 8:00 a.m. and 3:00 p.m. Fridays (GTM+1).

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After-sales service

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Combined services network

SDM News img destacada news

 

Newsletter Nº27

MILTON ROY presents PROTEUSTM

I authorize the sending of promotional communications. See Legal Warning.

  • SDM has technical knowledge both theoretical and applied. ...
  • Thanks to our dynamism we are able to fit all your needs ...
  • We have vast experience in international project management. ...
  • Our sales channels have proved their efficiency over the years. ...